:root{--bg:#f7f6f2;--surface:#fffefa;--panel:#fff;--ink:#15352c;--muted:#758078;--line:#e4e7df;--forest:#163e31;--deep:#102c24;--sage:#e8efe8;--coral:#ff7a45;--sand:#eee9df;--good:#286348;--bad:#a33e32;--warn:#8e661f;--shadow:0 5px 22px #20352905;--radius:12px;--font:Inter,Satoshi,-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif;color-scheme:light}[data-theme=dark]{--bg:#14201a;--surface:#1a2b22;--panel:#203027;--ink:#e7efe8;--muted:#a4b7a9;--line:#33463a;--forest:#c7dfbd;--deep:#0d201a;--sage:#2b4434;--sand:#36382b;--good:#a7d7b5;--bad:#f4a698;--warn:#e2bf76;color-scheme:dark}*{box-sizing:border-box}body,html{margin:0;min-height:100%;font-family:var(--font);color:var(--ink);background:var(--bg);font-size:14px;line-height:1.55}button,input,select,textarea{font:inherit}a,button,input,select,textarea{outline-offset:4px}a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:2px solid 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footer{margin-top:8px;display:flex;align-items:center;justify-content:space-between}.thread-panel{display:flex;flex-direction:column;min-width:0;min-height:650px}.thread-head{padding:20px 24px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);gap:12px}.thread-head h3{font-size:13px}.thread-head p{font-size:10px;margin-top:3px}.thread-meta{padding:9px 23px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;font-size:10px;color:var(--muted);gap:12px}.messages{padding:25px;display:flex;flex-direction:column;gap:23px;flex:1 1;min-height:330px;max-height:590px;overflow:auto}.message{max-width:86%;display:flex;gap:9px;align-items:flex-start}.message.out{margin-left:auto;flex-direction:row-reverse}.message .bubble{border:1px solid var(--line);padding:13px 16px;border-radius:0 10px 10px 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p{font-size:11px;line-height:1.7}.case-layout{display:grid;grid-template-columns:minmax(0,1fr) 287px;gap:22px}.case-title h1{max-width:800px;font-size:25px}.case-workspace{background:var(--surface)}.case-workspace .messages{max-height:600px;min-height:350px}.case-toolbar{padding:0 22px}.case-checklist{padding:18px 22px}.case-sidebar{display:flex;flex-direction:column;gap:18px}.board{display:flex;gap:17px;overflow:auto;padding-bottom:18px;min-height:530px}.board-column{width:260px;min-width:260px;flex:1 1;background:#eeeee6;border-radius:9px;padding:12px;align-self:flex-start;min-height:500px}[data-theme=dark] .board-column{background:#1c2c22}.board-column-head{display:flex;align-items:center;justify-content:space-between;padding:4px 2px 15px;font-size:12px}.board-column-head strong{display:flex;align-items:center;gap:8px}.board-column-head small{font-size:10px;margin-left:5px}.board-card{padding:15px 13px;background:var(--surface);border:1px solid var(--line);border-radius:8px;margin-bottom:10px;box-shadow:0 2px 6px #22382204;cursor:grab}.board-card:active{cursor:grabbing}.board-card h3{font-size:12px;line-height:1.7;margin:8px 0 13px}.board-card .id{font-size:9px;color:var(--muted)}.board-card p{font-size:10px}.board-card footer{border-top:1px solid var(--line);padding-top:10px;margin-top:12px;display:flex;justify-content:space-between;align-items:center}.board-add{width:100%;background:none;border:1px dashed #ccd3c7;border-radius:6px;padding:9px;color:var(--muted);font-size:11px}.sla-text{font-size:9px;color:#a47b37;display:flex;align-items:center;gap:4px}.intake-grid{display:grid;grid-template-columns:minmax(0,1fr) 335px;gap:23px}.intake-item{padding:20px;border-top:1px solid var(--line);display:flex;gap:14px;cursor:pointer}.intake-item.selected{background:var(--sage);border-left:2px solid var(--coral)}.intake-item h3{font-size:13px;margin:5px 0 6px}.intake-item p{font-size:12px}.intake-item .row 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minmax(0,1fr);gap:25px}.collection-nav{display:flex;flex-direction:column;gap:5px}.collection-nav button,.settings-nav a{padding:11px 13px;display:flex;align-items:center;gap:10px;background:none;border:0;color:var(--muted);border-radius:6px;text-align:left;font-size:12px}.collection-nav button.active,.settings-nav a.active{background:var(--sage);color:var(--ink);font-weight:600}.collection-nav button span{margin-left:auto;font-size:10px}.article-card{padding:21px;display:flex;flex-direction:column;gap:14px;min-height:220px}.article-card:hover{border-color:#9bad96}.article-card h3{font-size:15px;line-height:1.6}.article-card p{font-size:11px;line-height:1.8;flex:1 1}.article-card footer{display:flex;gap:10px;justify-content:space-between;font-size:10px;color:var(--muted)}.editor-layout{display:grid;grid-template-columns:minmax(0,1fr) 270px;gap:23px}.editor-toolbar{display:flex;gap:8px;align-items:center;border-bottom:1px solid var(--line);padding:12px 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0}.rule-label{font-size:10px;text-transform:uppercase;letter-spacing:1px;color:var(--muted);padding:0 8px}.form-builder{display:grid;grid-template-columns:1fr 1fr;gap:23px}.form-field-card{padding:15px;border:1px solid var(--line);border-radius:8px;margin-bottom:11px;background:var(--panel)}.form-field-card .row{margin-bottom:10px}.form-preview{padding:25px;background:var(--bg);border-radius:10px;border:1px solid var(--line)}.settings-layout{display:grid;grid-template-columns:180px minmax(0,1fr);gap:32px}.settings-nav{display:flex;flex-direction:column;gap:3px}.settings-nav a{font-size:11px}.settings-content{max-width:980px}.settings-section{padding:24px;border-bottom:1px solid var(--line)}.settings-section:last-child{border:0}.settings-section-title{margin-bottom:21px}.settings-section-title p{font-size:11px;margin-top:5px}.settings-section .form-grid{display:grid;grid-template-columns:1fr 1fr;gap:19px}.settings-save{justify-content:flex-end;gap:10px;padding:16px 24px;border-top:1px solid var(--line);background:var(--bg)}.settings-help{font-size:11px;margin-top:18px}.permissions td,.permissions th{padding:13px 12px}.permissions td{font-size:11px}.billing-amount{font-size:39px;letter-spacing:-1.5px;font-weight:500}.billing-amount small{font-size:12px;letter-spacing:0}.hours-row{display:grid;grid-template-columns:24px 90px 1fr 16px 1fr;align-items:center;gap:12px;padding:11px 0;border-bottom:1px solid var(--line);font-size:12px}.portal-card-preview{height:170px;background:#e6eddf;position:relative;padding:19px 25px;overflow:hidden}.portal-card-preview .mini-nav{font-size:8px;display:flex;justify-content:space-between;margin-bottom:25px}.portal-card-preview .mini-hero{background:#254a39;color:#fff;border-radius:5px;padding:18px 16px;text-align:center}.portal-card-preview .mini-hero strong{font-family:Georgia,serif;font-weight:400;font-size:19px}.portal-card-preview 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